FREQUENTLY ASKED QUESTIONS:
Q: DO WE OFFER DROPSHIPPING?
A: Yes, Please ensure the name, address, and email address information is correct so order and tracking numbers can be sent to the customers you are dropshipping to.
Q: HOW LONG WILL SHIPPING TAKE?
A: Order processing and shipping may take up to 7-14 business days on order smaller than 150 pieces. Orders 150 pieces or more may take up to 21 days to process and ship. This does not mean the order can't be shipped prior to the 7 day minimum requirement, this just means the potential time can be up to 7-21 days total.
Q: HOW DO I RECEIVE THE WHOLESALE DISCOUNT?
A: Sign up for an Elease Co. account following the directions below.
Q: WHAT MATERIAL ARE THE CLOTHING ITEMS MADE OF?
A: The material for each item varies. Generally for any legging or biker short the material is a nylon/spandex mix. For other items such as jeans, blouses, or dresses the material may vary. EACH ITEM WILL HAVE A TAG WITH CARE INSTRUCTIONS AS WELL AS MATERIAL USED AS THIS INFORMATION IS FEDERALLY REGULATED.
Q: HOW DO THE CLOTHING ITEMS SIZES RUN (SMALL, BIG, TRUE TO SIZE)?
Q: WHAT ARE THE WHOLESALE/BULK PRICES?
A: That information varies to the price of the item. Please create a free account to view the price discounts.
Q: DO YOU PROVIDE SAMPLES?
A: We currently offer all samples at the individual price listed for each item. The items are greatly discounted without shipping fees therefore, the need for additional discounts for samples will not apply. Simply purchase one (1) item you want a sample of at the individual rate to determine if you would like to purchase a bulk order.
Q: WHAT IS THE MINIMUM ORDER QUANTITY FOR WHOLESALE OR BULK SHOPPING?
A: Purchase 10 of the same type of item for the discount to apply. EX: 10 Biker shorts-2 Red, 4 Black, 2 Blue, 2 White
Q: WHEN ARE ORDERS SHIPPED?
A: Orders are shipped on MONDAY, WEDNESDAY, FRIDAY every WEEK. This is how we, Elease Co, are able to provide free and fast shipping to you, our consumer.
Q: I DIDN'T SEE MY QUESTION, HOW DO I GET THE ANSWERS I NEED?
A: Please send either a customer message or email through CONTACT US on our website. The email is : email@example.com in case we hid the CONTACT US link on our website.
In order to receive the wholesale discount you must satisfy the following criteria:
- Create an account with Elease Co. using the account setup tool.
- If orders are added to cart, refresh your browser in order for the discount to update.
- Purchase minimum order quantity (MOQ) of at least 10 of the same style item. Ex: 10 Biker shorts with assorted sizes
**** SHIPPING TIMES WILL VARY ACCORDING TO WHEN THE ORDER IS PLACED. GENERALLY, PROCESSING AND SHIPPING WILL OFTEN TAKE UP TO 7-14 BUSINESS DAYS****